These Terms & Conditions (“Terms”) govern your use of our website and your participation in any consulting, training, coaching, workshops, or programs offered by Creative Learning Academy (“we”, “our”, “us”).
By accessing our website or using our services, you agree to these Terms.

1. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not:

• Infringe on the rights of others

• Disrupt or damage the website

• Misuse or attempt to access information without authorization

We reserve the right to modify or discontinue any part of the website at any time.

2. Services We Provide

We offer consulting, coaching, workshops, leadership programs, innovation labs, learning solutions, talent consulting, and related services.
Service details, program features, and pricing may change based on business needs.

3. Registration, Payments & Confirmations

For training, workshops, or consulting services:

• Registration is confirmed only after payment or formal agreement (where applicable).

• Fees, inclusions, and terms will be clearly communicated at the time of booking or proposal.

• We reserve the right to accept or decline any registration or service request.

4. Cancellations, Refunds & Rescheduling

We will share specific payment or cancellation terms during each program or proposal, as these may vary.
As a general approach:

• Refunds or rescheduling will be considered on a case-by-case basis.

• For paid workshops/programs, we may offer rescheduling or credit wherever possible.

• For consulting services, cancellation terms follow the proposal or contract shared with the client.

5. Intellectual Property

All content on our website and in our programs—including slides, templates, frameworks, designs, articles, videos, tools, and learning materials—is the intellectual property of Creative Learning Academy unless stated otherwise.

You agree not to:

• Copy, reproduce, distribute, or publish any material without permission

• Use our materials for commercial purposes or training others unless authorized

You may use the materials only for your own personal or organizational learning.

6. Confidentiality & Professional Conduct

During consulting or training:

• Any business, personal, or organisational information shared by clients is treated as strictly confidential.

• We expect participants to maintain confidentiality of discussions, case studies, or shared materials.

We follow professional standards of facilitation, consulting, and coaching.

7. Limitation of Liability

While we strive to deliver accurate, high-quality content and experiences, we do not guarantee that:

• The website will be error-free or uninterrupted

• Every outcome expected by participants or clients will be achieved (as outcomes depend on many external factors)

Our liability for any claim is limited to the amount paid (if any) for the service.

8. Third-Party Links & Tools

Our website may link to external websites, resources, payment gateways, hosting providers, or tools.
We are not responsible for:

• Their content

• Their privacy practices

• Their service quality

Users should review third-party policies before engaging with them.

9. Data Protection & Privacy

Your privacy is important to us.
Please refer to our Privacy Policy for:

• What information we collect

• How we use it

• How we protect your data

• When we share it (only when required)

By using our website, you also agree to our Privacy Policy.

10. Changes to These Terms

We may update or modify these Terms from time to time.
Changes will be posted on this page with the updated effective date.
Continued use of our website or services means you accept the updated Terms.

11. Governing Law

These Terms are governed by the applicable laws of:

• India (Panchkula jurisdiction) for India-based users/engagements

• For international users, general international legal principles apply.

12. Contact

For any questions or clarifications related to these Terms, you may contact us through the website or general communication channels.