We at Creative Learning Academy (“we”, “our”, “us”) are committed to protecting your privacy.
This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.
It applies to all visitors, clients, participants, and users of our website and services across India, Australia, or anywhere else.

1. Information We Collect

We collect only the information necessary to provide our services, such as:

• Name, email address, phone number

• Organisation name, designation/role

• Messages or enquiries you send us

• Training, coaching, or workshop registration details

• Documents or information shared during consulting engagements

• Basic website usage data (e.g., pages visited, device type, general analytics)

We do not collect unnecessary, sensitive, or excessive personal information.

2. How We Use Your Information

We use your information only to:

• Respond to enquiries and provide requested services

• Deliver consulting, coaching, training, and workshops

• Send confirmations, updates, or learning resources

• Communicate about programs or service-related information

• Improve our website and user experience

We do not sell, rent, or trade your information to any third party.

3. Confidentiality of Your Information

Any organisational, strategic, personal, or business information shared with us during consulting or training is treated as strictly confidential.

We ensure confidentiality through:

• Secure communication and secure storage practices

• Limited access to sensitive information

• Professional consulting ethics and industry standards

Your trust is central to our work.

4. Cookies & Website Analytics

Our website may use cookies or basic analytics tools to understand user interactions (e.g., most-viewed pages, time spent).

• This helps us improve the website and content.

• You can disable cookies anytime through your browser settings.

We do not track personal or sensitive information through cookies.

5. Sharing of Information

We may share your information only when necessary, with:

• Trusted service providers (email platforms, website hosting, payment gateways)

• Event or training partners (only when required for a program you register for)

• Legal or regulatory authorities if required by law

All partners are required to keep your information secure and private.
We never share your information for third-party marketing.

6. International Access

Since we operate in India (Panchkula) and Australia (Melbourne), your information may be stored or accessed securely in either location.

Regardless of where it is stored, we protect your information with the same level of care and confidentiality.

7. Links to External Websites

Our website may include links to third-party websites.
We are not responsible for the content, policies, or practices of these external sites.
Please review their privacy policies before sharing any information.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the “Last Updated” date.